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Frequently Asked Question
All verified orders are processed and packed within 1 to 2 business days. For Cash on Delivery (COD) orders, dispatch occurs immediately after mobile or text verification is completed.
Once dispatched, shipments typically arrive within 3 to 7 business days depending on your location. Metro cities generally experience faster transit times than regional areas.
We provide full transit protection. If your item is damaged during delivery, simply text our WhatsApp helpline or email us within 48 hours with a clear photo of the damage, and we will ship a replacement free of cost.
Due to the sacred and energized nature of our protective charms and jewelry pieces, we only accept returns or exchanges for items that arrive damaged, defective, or incorrect.